Return and Refund Policy
At Pramud Ghatika Pvt. Ltd., we strive to ensure that our customers have a delightful experience with every purchase. While we do not accept returns, we are committed to addressing any issues you might face with your order.
Last Updated-08-01-25
Replacement Policy:
If you receive a damaged or defective item, we’re here to help! Please follow these steps to request a replacement:
Notify Us Promptly: Contact our customer support team immediately after receiving the product.
Provide Proof: Share clear photos or videos of the damaged item along with your order details.
Resolution: Once we verify the issue, then you’ve to send the product to us by courier or self,
At- Pramud Ghatika Pvt. Ltd. L-57, Sangam Place Commercial Centre, Clive Road, Civil Lines, Prayagraj. 211001. (U.P.
we’ll arrange a replacement for you at no additional cost. Please note:
Replacements are available only for items that are damaged during transit or defective upon arrival.
We reserve the right to assess the damage before approving a replacement.
Your satisfaction is important to us, and we’ll do our best to resolve your concerns quickly and efficiently.
For any assistance, feel free to reach out to our support team at 0532-406-8840 or 7388889952 or write us on info@pramudghatika.com
Privacy Policy
Effective Date: 07-01-25
Welcome to Pramud Ghatika Private Limited
Your privacy is important to us, and we are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you use our services.
1. Information We Collect
We collect the following types of information:
Personal Information: Name, email address, phone number, and other details you provide when you contact us or use our services, such as delivery address.
Usage Data: Information about how you interact with our website, such as pages visited, time spent on the site, and your device details.
Cookies and Tracking Technologies: Small files stored on your device to enhance your browsing experience and understand user preferences.
2. How We Use Your Information
We use your data to:
Provide and improve our services.
Respond to your inquiries and support requests.
Send updates, offers, or promotional content (only if you’ve opted in).
Analyze website performance and user behavior.
3. Sharing Your Information
We do not sell your personal information. However, we may share it:
With trusted service providers who help us operate our business (e.g., hosting, analytics).
If required by law or to protect our legal rights.
4. Data Security
We prioritize keeping your data safe. We implement industry-standard measures to protect your information from unauthorized access, alteration, or disclosure.
5. Your Choices
You have control over your data:
Opt-Out: You can opt out of marketing communications by clicking the unsubscribe link in our emails.
Access and Update: Contact us to view, update, or delete your personal information.
7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page, and the updated date will be mentioned above.
8. Contact Us
If you have any questions or concerns about this Privacy Policy or your personal data, feel free to reach out to us:
Pramud Ghatika Private Limited.
Mail us on- info@pramudghatika.com
Regd. Office.: L-57, Sangam Place Commercial Centre, Clive Road, Civil Lines, Prayagraj. 211001. (U.P.) INDIA
Thank you for trusting us with your information.
Terms & Conditions
Welcome to Pramud Ghatika Pvt. Ltd. By using our services or purchasing our products, you agree to comply with and be bound by the following terms and conditions. Please read them carefully.
Last Updated-08-01-25
1. General Use
1.1 The content on our website is for your personal and non-commercial use only. Unauthorized use, reproduction, or distribution of any materials is prohibited.
2. Products and Services
2.1. All product descriptions, images, and prices are accurate to the best of our knowledge. However, we reserve the right to update or modify product details without prior notice.
2.2. Availability of products is subject to change, and we cannot guarantee uninterrupted stock of specific items.
3. Replacement Policy
3.1. We do not accept returns. However, if you receive a damaged or defective item, you may request a replacement as per our Replacement Policy.
3.2. To qualify for a replacement:
Notify us immediately after receiving the item.
Provide clear proof (photos or videos) of the damage or defect.
3.3. We reserve the right to evaluate the claim and determine if a replacement is warranted.
4. Payment and Billing
4.1. All payments must be made at the time of purchase. Accepted payment methods will be displayed during checkout.
4.2. In case of payment failure, your order will not be processed until the issue is resolved.
5. Liability and Warranty
5.1. Pramud Ghatika Pvt Ltd. is not responsible for any indirect, incidental, or consequential damages resulting from the use or misuse of our products.
5.2. All products are provided “as-is.” Any warranties are subject to applicable laws and explicitly stated conditions.
6. Intellectual Property
6.1. All intellectual property rights related to our brand, content, and website belong to Pramud Ghatika.
6.2. Unauthorized use of our intellectual property is strictly prohibited.
7. Governing Law
7.1. These terms and conditions shall be governed by and interpreted in accordance with the laws of Allahabad Judiciary.
7.2. Any disputes arising out of these terms shall be subject to the exclusive jurisdiction of the courts in Prayagraj (Allahabad).
8. Amendments
8.1. Pramud Ghatika Pvt. Ltd. reserves the right to update these terms and conditions at any time without prior notice.
8.2. Continued use of our services after any changes constitutes acceptance of the revised terms.
